Hello guys

For this time I want to share about the future bank. Yesterday the bank must have a main building to do their operation. They get customers using a salesman. But for now it will be different. There 3 types of future banks, they are: intelegent multi channel bank, the socially engaging bank and digital eco system bank. I will focus on socially engaging bank. The socially engaging bank use the social media to increase their customers and they use social media to get information about the customers like customers expectation, ideas, needs and preference. The customers can get the information about the bank through the social media. One of bank that success with this system is American Express. The American Express last product is link-like-love. American Express link to the facebook, twitter and foursquare to increase their customers..